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Heavy Horse Club
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  • MySupportBroker Heavy Horse Club
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MSB Australia
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  • Broker View
Process
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  • 1. MSB
  • 12:1
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  • 2. MSB Tech – Rosa Fearria
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  • 3. Recruitment – Diane Carrol
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  • 4. Course Begins – Diane Carrol
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  • 5. Learner View – Diane Carrol
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  • 6. Learner to Competent Broker – Diane Carrol
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  • 7. Referral and Allocation to Broker – Michael Sheridon
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  • 8. Broker View – Rosa Fearria
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  • 9. QA How and Why – Paula Sweeney
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  • 10. QA Process – Paula Sweeney
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  • 11. Delivery Co-ordination – Michael Sheridon
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  • 12. Broker Performance – Michael Sheridon
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  • 13. Reporting – Michael Sheridon
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  • 14. Performance Dashboard – Stuart Powell
MySupportBroker
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  • Support Assistants
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  • People Helping People 1
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  • People Helping People 2
Research and Practice
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  • MSB Quality Assurance
  • 0:42
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  • MySupportBroker: McPin Evaluation
  • 3:39
Support Assistants
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  • Engage a Support Assistant and Change Your World
  • 3:17
People Helping People
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  • Peer Support - What is that about
  • 0:34
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  • Nick The Peer Coach 1
  • 3:32
MSB The Early Days
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  • MySupportBroker Postcard
  • 1:37
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  • Key Change
  • 0:41
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  • Brokering New Ground
  • 5:46
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  • PRVideo
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College Content
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  • Introduction to MySupportBroker College
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  • Unit 2 - Designing Support Plans
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  • Congrats on Completing Unit 2
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  • Welcome to Part 3
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  • Next Step - Assignment and Learning Journal
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  • Congratulations & Well Done
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  • 2. Designing Support - Facilitated Discussion Unit 2- 13 September 2016 10.04.31
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  • 3. Actioning Solution Recorded Webinar Vii
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College CPD
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  • Draft Master Palliative Care & Active Rehab Lara Cowley MSB Oct16
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  • Dementia Peer Support - 24 March 2016 13.48.10
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  • MSB_MBL_ELinsuranceiii
  • 12:27
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  • Conflict Resolution Mediation - 23 September 2016
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MSB Enterprise Hub
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  • MySupportBroker ENTERPRISE HUB - Zulay
  • 2:10
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  • CELEBRATING ENTERPRISE - Haiat Rajab
  • 1:57
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  • Celebrating Enterprise - AKEIM MUNDELL
  • 2:44
MSB Tech
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  • MSB Technology for Customer and Brokers
  • 4:8
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  • MSB Technology for service innovation
  • 3:16
MSB Today
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  • LASA Conference Australia
  • 29:30
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  • MySupportBroker in Action
  • 12:1
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  • Meet MSB
  • 6:13
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  • MySupportBroker Heavy Horse Club
  • 3:28
Brokers and Customers
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  • MSB What is a Broker
  • 3:31
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  • A Day in the Life of a Broker
  • 6:15
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  • Catherine's Story
  • 5:48
Two Words Two Minutes
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  • Lisa
  • 0:3
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  • Kylie
  • 0:4
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  • Julie
  • 0:5
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  • Jo
  • 0:3
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  • Bec
  • 0:6
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  • Russell
  • 0:6
College/Brokerage Platform Users
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  • 1. MSB
  • 12:1