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Heavy Horse Club
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  • MySupportBroker Heavy Horse Club
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Process
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  • 1. MSB
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  • 2. MSB Tech – Rosa Fearria
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  • 3. Recruitment – Diane Carrol
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  • 4. Course Begins – Diane Carrol
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  • 5. Learner View – Diane Carrol
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  • 6. Learner to Competent Broker – Diane Carrol
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  • 7. Referral and Allocation to Broker – Michael Sheridon
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  • 8. Broker View – Rosa Fearria
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  • 9. QA How and Why – Paula Sweeney
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  • 10. QA Process – Paula Sweeney
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  • 11. Delivery Co-ordination – Michael Sheridon
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  • 12. Broker Performance – Michael Sheridon
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  • 13. Reporting – Michael Sheridon
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  • 14. Performance Dashboard – Stuart Powell