About Us

MySupportBroker is a social enterprise which recruits and trains people with lived experience to become professional Support Brokers and equips them with a unique set of resources to plan, source and manage the right support solutions for you.

 

MySupportBroker works extensively with Councils to help them increase take up of personal budgets and make savings on the cost of care and the cost of support planning.

 

The MySupportBroker model of support planning is person centred, well designed and streamlined, based on user-friendly, accessible software. Customers can do their own plan on line; get light touch advice and guidance from a Support Broker; or get full support from a Broker to create their whole plan.

 

MySupportBroker has a growing network across England. We have been featured in AgeUk report, 'Making managed personal budgets work for older people' and Social Care and Health white paper 2012, as best practice examples of Choice and Control and by the Department of Health on their new Apps Store for our technology.

 

Who We Are?

Our team brings together many years of experience, insight and knowledge of long term illnesses, disability, mental health services, dementia and other conditions.

 

Sinéad Brophy Steve Scott, Rosa Fearria, Sanusie Sesay, Adrian Acres, Sandra Scott, Chris McWilliams, Diane Carrol , Gemma-Lyn King, Callum Scott

What We Do?

We know that getting the most from life is not just about arranging your support and care services – that is simply your starting point. We empower you and the people around you to to identify your ‘best day’ and plan how you can achieve this every day.

Why Us?

Peers through experience

Experts through training

MySupportBrokers are people who through their own first hand experience know what good support is about. They are trained by our in-house accredited college and have enhanced police checks (reviewed by our trainers at the beginning of their course).

 

We know you want to get on with your life, so our brokers will be in touch within 24 hours. A full support plan can be completed by our support brokers for you and validated by our quality assurance team within ten working days. MySupportBroker is not just about what we can do for you but what you want to do for yourself. We provide our customers with free lifetime access to the tools they need to manage their on-going support plans and arrangements.

 

Our easy to use but sophisticated technology ensures the information you receive and share is completely confidential, secure and in your control. If you do not want to access your information online yourself, you can nominate someone else to access your account on your behalf.

 

Where we work?

We operate throughout the UK. Wherever you live you can access our online planning tools, with the back up of our light touch 'Check & Send' service to give you guidance by telephone or online.

 

If you prefer face to face contact with a broker we have a growing national network of local support brokers who can help.