“ It's not just about the best care, it's about the best life. ”

About Us

  • About Us and Our Model
  • Key Features and Benefits
  • Find Out More

MSB's unique person-centred approach

Mysupportbroker's unique approach is helping commissioners to improve health and wellbeing outcomes and reduce dependency on high cost conventional care solutions.

We offer a range of solutions to help CCGs and LAs successfully implement Personal Health and Social Care budgets These include:

  • Support plan creation and brokerage.
  • Money management
  • Real-time auditing and governance.
  • Personal Budget Help Desk

By working nationally, but sourcing locally, we can delver effective alternatives to traditional, more expensive care. Typically, over a quarter of resources and services in our support plans are free at the point of delivery.

Why Choose us? Because its personal

Our Customers

  • She was very thorough. She was finding out what's available in the surrounding Boroughs, things [customer] could do, and places he could go with his carers.

  • [H]is communication skills were excellent. He allowed me to pause, he allowed me time to retrieve words when I needed to. He made me feel like he had all the time in the world to sit and listen to me.

  • Lot of choices and control seem to be taken away from you. I'm unable to control what I'm going to be like on a day to day basis, on an hour to hour basis sometimes. And so to be able to feel in control about my own help and support, about what I want to do, was really important to me. It helped make me feel good about myself again.

Our Brokers
Our brokers are experts by training AND experts by experience

“The thing I love most about being a broker is helping people to change their lives and live the ones they want to live.”

“The training was fantastic, it gave me a formal qualification and all of the practical skills I needed to become a great broker and help my customers.”

“I feel honoured that people share their stories with me and allow me to help them fix what’s not working for them, it’s a real privilege.”

Quality Assurance

“ Why Quality Assurance is at the heart of everything MSB Does ”

Mysupport College

MySupportBroker has its own registered and accredited college, regulated by the Department for Education